Fraser Valley

Mortgage Professionals

Luisa & Candice Mortgages 

Customer care is the cornerstone

 of our business.

Get In Touch

Luisa Hough

Luisa’s career as a committed mortgage professional spans over 17 years during which time she has helped thousands of Canadians achieve homeownership. Having established a sound reputation for excellence and outstanding service, her astute and genuine approach has allowed her to build and cultivate a trusted clientele and quality referral network. 

During Luisa’s tenure and as co-founder of one of the most highly respected mortgage companies in Canada and the industry, Verico Xeva Mortgage, she has been instrumental in its continued growth and success through her drive and passion, as well as her solid work ethic and commitment to transparency. This has earned her multiple accolades over the years including Broker of The Year 2016 & 2021, Finalist-Broker of the Year 2013-2021 respectively, Top 75 Broker Nationally for 10 years consecutively, and CMP Magazine’s 2020 & 2021 Hot List. Lastly and most distinctly, by virtue of Luisa’s strong, inspiring leadership, supportive nature, and warm professional manner, she received the Women of Influence distinction in both 2018 & 2020 becoming a trailblazer for many women seeking to emulate the same achievements. As such, Luisa has been invited to share her best practices and collaborate at many different industry events continuously raising the bar and elevating the industry to higher standards. Luisa has helped shape Xeva Mortgage to include a solid infrastructure and unique underwriting center attributing to this consistent success and overall growth. 



It’s through Luisa’s resolute process of educating clients and having a great eye for detail, where she can focus on building her client’s financial journey and providing a professional service throughout the life of the mortgage, ultimately assisting Canadians in achieving their full financial goals. 


There have been countless changes industry-wide over recent years, notwithstanding, Luisa has been able to achieve a strong and healthy balance between work and family life. Ongoing investment in herself and her personal development is what she attributes to her success both personally and professionally. This has also allowed her to tap into her philanthropic side as she has an incredible passion for charitable endeavors and strongly desires to give back to many initiatives in need. Being a regular donor to the BC Children’s Hospital and her own Pay it Forward campaign, Luisa is also an active member of Habitat for Humanity, 100 Brokers Who Care, and Women of Options. Her shared compassion with 50 other top influential women in Surrey, BC supports the Women of Options Organization in securing affordable housing for women of varying age groups and demographics who may otherwise find themselves homeless. As Luisa continues to grow both professionally and personally, so too does her desire to continue helping those around her who are in need. 


Luisa continually inspires others,
has an innovative and open spirit for everyone to learn and share, allowing her to continue making connections with her fellow colleagues and industry leaders for years to come. 

Candice Liberatore

Whether you’re in the market for a new home, considering refinancing, or renewing your mortgage, I'm here to help you find the perfect mortgage product tailored to your needs. As a Mortgage Broker at Xeva, I specialize in offering the most innovative home financing solutions available today.


With over 23 years of experience at a major Canadian bank, I have assisted clients like yourself with a wide range of financial needs, including lending, financial planning, advisory services, and commercial banking. Over the past decade, my focus has been on providing expert mortgage advice, recognized for its ethical integrity and exceptional customer service.


My ultimate goal is to ensure your mortgage experience is positive and seamless, inspiring you to confidently refer me to your family, friends, and colleagues. Take advantage of a no-obligation review of your situation—because the right mortgage can significantly impact your wealth and savings. I eagerly anticipate providing you with honest insights and guidance to achieve your homeownership and financial security goals.


On a personal note, I cherish spending time with my husband, four children, and our beloved COVID dog named "Dr" Henry. I'm an avid sports enthusiast, enjoy cooking, and appreciate a good glass of wine. Feel free to reach out anytime—it would be my pleasure to assist you!

See What Our Clients Have To Say

Are you looking to buy a new home, refinance or renew an existing mortgage?


APPLY NOW

Home Purchase

If you are looking to purchase a property in Vancouver or surrounding areas, understanding all the mortgage options available to you can seem overwhelming. The market is hot and having a clear plan is a must. That’s where we come in. We do this every day, and we love it. We will help you make sense of all the numbers and provide you with options that make sense to you so you can shop with confidence. Contact us anytime!

Renewal or Refinance

Whether your mortgage is up for renewal within 120 days and you are looking to get the best available mortgage product for your next term, or you are mid-term looking to access some of the equity in your property to start a new business, we should talk! If you already own a home and want to make sure you have the best mortgage in place, please contact us anytime! Regardless of your situation, we have the knowledge, experience, and desire to make sure you are completely taken care of.

Repeat or New Clients

If you are an existing client of ours, we are excited to continue working with you to make sure you have the best mortgage product available to you at any time. Please drop a note in the contact box at the bottom of this page, even if it’s just to say hello! However, if you have never used our services, we are currently taking on new clients and would love to offer you the same level of service all our existing clients receive. To see what others have said about us, consider checking out the testimonials section below!

55+ and looking for solutions to enhance your lifestyle?

I offer multiple options including Reverse Mortgages, HELOC, standard and private financing to find the right retirement mortgage option for you.

Learn More

Let's Run Some Numbers

I keep my blog updated regularly so you can stay informed


By Luisa & Candice Mortgages September 23, 2026
Why the Property Matters When You’re Qualifying for a Mortgage When qualifying for a mortgage, lenders typically look at four core areas: Income Credit Down payment or equity The property itself Most buyers focus heavily on income, credit, and savings—and for good reason. But even if those boxes are checked, the property can still determine whether a mortgage is approved. Why Lenders Care About the Property From a lender’s perspective, the property is the collateral for the mortgage. In the unlikely event of default, they need to know the home can be sold quickly and at fair market value to recover their funds. Because of this, lenders are careful about the condition, value, and marketability of any property they finance. Homes that are in poor repair, unconventional, or overpriced can raise red flags—even when the borrower is well qualified. Appraisals Are Always Part of the Process Every mortgage requires an appraisal to confirm value. Insured mortgages (through CMHC, Sagen, or Canada Guaranty) often use an automated valuation model completed online. Conventional mortgages typically require a full, on-site appraisal by a certified appraiser. This appraisal is not optional and happens after an offer is accepted—not at the pre-approval stage. Why Pre-Approvals Aren’t a Guarantee A pre-approval is a great first step, but it only assesses you, not the property. Once you’ve made an offer, the lender must approve the specific home you’re buying. Understanding this upfront helps avoid surprises and confusion later in the process. The Risk of Buying Without a Financing Condition In competitive markets, buyers sometimes remove financing conditions to strengthen their offer. However, this comes with risk. If the appraisal comes back low—or the lender is concerned about the property’s condition—you could be denied financing after the offer is firm. In that scenario, your deposit may be at risk. Buying a Home That Needs Work If you’re considering a property that isn’t in perfect condition, there are solutions. A purchase plus improvements program allows you to buy a home and include renovation costs in your mortgage. The process is structured and requires planning, but it can be an excellent way to turn a fixer-upper into a great long-term investment. Final Thoughts Mortgage approval isn’t based solely on your finances—the property matters just as much. Knowing this ahead of time helps you make smarter offers, reduce risk, and plan more effectively. If you’re buying a property that needs work or want clarity on how a lender may view a specific home, feel free to reach out. I’d be happy to walk you through your options and help you plan with confidence.
By Luisa & Candice Mortgages September 16, 2026
Alternative Lending in Canada: What It Is and When It Makes Sense Not everyone fits into the traditional lending box—and that’s where alternative mortgage lenders come in. Alternative lending refers to any mortgage solution that falls outside of the typical big bank offerings. These lenders are flexible, creative, and focused on helping Canadians who may not qualify for traditional financing still access the real estate market. Let’s explore when alternative lending might be the right fit for you. 1. You Have Damaged Credit Bad credit doesn’t have to mean your homeownership dreams are over. Many alternative lenders take a big-picture approach . While credit scores matter, they’ll also look at: Stable employment Consistent income Size of your down payment or existing equity If your credit has taken a hit but you can demonstrate strong income and savings—or have a solid explanation for past credit issues— an alternative lender may approve your mortgage when a bank won’t. Pro tip: Use an alternative mortgage as a short-term solution while you rebuild your credit, then refinance into a traditional mortgage with better terms down the line. 2. You're Self-Employed Being your own boss has its perks—but mortgage approval isn’t usually one of them. Traditional lenders require verifiable, consistent income—often two years’ worth. But self-employed Canadians typically write off significant expenses, reducing their declared income. Alternative lenders are more flexible and understanding of self-employed income structures. If your business is profitable and your personal finances are healthy, you may qualify even with lower stated income. Even if interest rates are slightly higher, this option is often worth it—especially when balanced against tax planning and business deductions . 3. You Earn Non-Traditional Income Today’s income sources aren’t always conventional. If you earn through: Airbnb rentals Tips and gratuities Rideshare or delivery apps (like Uber or Uber Eats) Commissions or contracts You might face challenges with traditional lenders. Alternative lenders are often more willing to work with these non-standard income streams , especially if the rest of your mortgage application is strong. Some will consider a shorter income history or evaluate your average earnings in a more flexible way. 4. You Need Expanded Debt-Service Ratios Canada’s mortgage stress test has made it harder for many borrowers to qualify with big banks. Alternative lenders can offer more generous debt-service ratio limits —meaning you might be able to qualify for a larger mortgage or a more suitable home, especially in competitive markets. While traditional GDS/TDS limits typically sit at 35/42 or 39/44 (depending on your credit), some alternative lenders will go higher, especially if: You have a larger down payment Your loan-to-value ratio is lower Your overall financial profile is strong It’s not a free-for-all—but it’s more flexible than bank lending. So, Is Alternative Lending Right for You? Alternative lending is designed to offer solutions when life doesn’t fit the traditional mold . Whether you're rebuilding credit, running your own business, or earning income in new ways, this path could help you get into a home sooner—or keep your current one. And here’s the key: You can only access alternative lenders through the mortgage broker channel . Let’s Explore Your Options Not sure where you fit? That’s okay. Every mortgage story is unique—and I’m here to help you write yours. If you’re curious about alternative mortgage products, want a second opinion, or need help getting approved, let’s talk . I’d be happy to help you explore the best solution for your situation. Reach out anytime. It would be a pleasure to work with you.
By Luisa & Candice Mortgages September 9, 2026
If the title of this article caught your attention, chances are your family is growing. Congratulations. If you’re thinking now is the right time to move into a home that better fits your growing family—but you’re unsure how parental leave affects your ability to qualify for a mortgage—you’re in the right place. Here’s the good news. Qualifying for a mortgage while on parental leave is possible when it’s done correctly. When you work with an independent mortgage professional, lenders can often qualify you based on your return-to-work income , as long as you can provide documentation confirming you have guaranteed employment waiting for you. A word of caution If you walk into a bank branch and disclose that you’re currently on parental leave, there’s a chance the bank will only allow you to qualify using your parental leave income. That can significantly reduce your borrowing power. Parental leave income is typically limited to 55% of your previous earnings, up to a weekly maximum. Qualifying on that amount alone can restrict your options and impact the type of home you can purchase. Why lender choice matters One of the biggest advantages of working with an independent mortgage professional is choice . You’re not limited to one lender’s rules or products. Some lenders will allow you to qualify using 100% of your confirmed return-to-work income , which can make a meaningful difference in your approval amount and overall options. What you’ll need to qualify Most lenders will require an employment letter that includes: Employer name (preferably on company letterhead) Your job title Original start date (to confirm probation has been completed) Confirmed return-to-work date Guaranteed salary upon return Lenders want reassurance that your income will resume once parental leave ends. You may also be asked to provide income history from the past couple of years, which is standard for most mortgage applications. One important note Whether or not you actually return to work after parental leave is entirely your decision. From a mortgage perspective, qualification is based on having a confirmed position available to you at the time of approval. If you have questions about qualifying for a mortgage while on parental leave—or anything mortgage-related—please connect anytime. I’d be happy to walk you through your options and help you plan with confidence.
MORE FROM THE BLOG

Videos

If you are new to the mortgage process, here are a couple of videos to help you get started.


Awards


Recent Awards

  • 2021 Canadian Mortgage Awards Winner- Mortgage Broker of the Year
  • 2020 Canadian Mortgage Awards Finalist - Mortgage Broker of the Year
  • 2019 Canadian Mortgage Awards Finalist - Mortgage Broker of the Year
  • 2016 Canadian Mortgage Awards Finalist - Mortgage Broker of the Year
  • 2015 Canadian Mortgage Awards Winner Xeva – Best Newcomer Brokerage
  • 2014 Best of Now Magazine – Readers Choice Best Mortgage Broker Winner
  • 2013 Vancouver 5 Star Mortgage Professional
  • 2013 First National Financial LP Outstanding Achievement Award
  • 2013 Vancouver Magazine – Top Mortgage Professionals
  • 2012 CMP Awards – Syndicate Mortgages Mortgage Broker of the Year Fewer than 25 Employees
  • 2011 CMP Awards – “Broker of the Year” Finalist
  • 2010 CMP Magazine Top 50 Brokers in Canada by volume. Rank 30th


I am proud to have developed incredible working relationships with several Canadian mortgage lenders. Let's find out which one has the best mortgage product for you!

APPLY NOW

Working together to make a difference!

Each quarter we donate $10,000 to a worthy cause.


LEARN MORE

PROUD MEMBER OF

Contact Us:

Contact Us